Singapore has a solid network of care, from polyclinics and family doctors to community outreach teams and national helplines. What many people still find hard is the very first step: admitting, even privately, that something isn't right, and finding words for it before they speak to anyone.
That first step is what we want to make easier. Anyone here with a phone should be able to open a conversation in seconds, in plain English, without forms or a referral, and come away a little calmer or clearer about what to do next.
We also want the chat to point outwards. When a conversation suggests someone needs more than a chat can give, the right answer is a doctor, a counsellor or a helpline, and we say so plainly on every page of this site.
A Singapore where saying "I'm not okay" feels as ordinary as mentioning a sore throat. Practising those words in a private chat can make the next conversation, with a friend, a parent, HR or a doctor, feel less daunting.
People are right to ask hard questions about AI and something as personal as mood and stress. We would rather move carefully than quickly: safety and honesty about limits come before new features.
Reaching out can feel awkward in a culture that values doing well and not making a fuss. Some people worry that a colleague might find out; others hold back because their parents already have enough on their plate. Typing to an AI removes the audience, so it is easier to be honest.
The chat borrows ideas from cognitive-behavioural approaches to help you spot unhelpful thinking patterns and try practical steps. You can open it on a lunch break in Tanjong Pagar or late at night in Woodlands; you don't need your real name, and your conversations are not shown to anyone else.
If low mood, worry or poor sleep has lasted for weeks or is getting in the way of work, school or family life, please see your GP or a polyclinic doctor, who can refer you on.
If you or someone you know is at risk now:
Short, honest answers about privacy, opening hours and the limits of an AI chat.
Write to the teamA friend knows your history and your family, which is precious but can make some topics hard to raise. The chat has no stake in your life, answers at any hour and keeps the focus on you. The two work well side by side.
Your conversations are private and are not shown to other users, and you can use a nickname rather than your real name. Our privacy policy explains how data is stored and protected.
Yes. The chat is open 24 hours a day, every day of the year, public holidays included.
If difficulties have lasted for weeks or are affecting your work, studies or relationships, book a visit to your GP or a polyclinic. The chat can help you note down what you want to say at that appointment. In a crisis, call SOS on 1767 or 995.
Behind the chat is an AI language model. It reads what you type, notices the words you use to describe your mood and adjusts its tone and suggestions as the conversation goes on. It is software, not a person, and it can misunderstand or get things wrong, so treat what it says as ideas to weigh up rather than instructions to follow.
A partnership idea, a media request, or feedback on how the chat handled something? Leave a message here and the team will get back to you by email.
