Legal Notice

Last updated: October 2026

1. Website owner

In accordance with Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the identifying details of the owner of this website are set out below:

Note: for legal communications, requests from authorities or the exercise of data protection rights, please write only to support@psicologoia.ai.

2. Purpose and scope

This Legal Notice governs access to and use of the website https://sg.psychologistai.ai/ (the "Website") and the relationship between the Website and its users. Accessing the Website implies acceptance of this Legal Notice without reservation.

The Website has been created for information purposes and to provide guidance and support for emotional wellbeing through artificial intelligence (the "Services").

3. Services provided

Through the Website, AI Psychologist offers information and guidance services using artificial intelligence in the field of emotional and psychological wellbeing, including among others:

• Automated conversations about emotional wellbeing and mental health.
• Educational and informative resources on psychology.
• Self-help and emotional management tools.
• Content on psychology and mental wellbeing.
• General wellbeing recommendations.

Important: the services provided by AI Psychologist are solely educational, informative and of general support for wellbeing. They are not, under any circumstances, a clinical psychology service, a medical diagnosis, professional psychological treatment or medical advice. For any mental health matter, always consult a duly qualified and registered professional. The trade name AI Psychologist is used for identification only and does not mean that the service is provided by a psychologist.

4. Conditions of access and use

Access to the Website is free of charge, except for the cost of the connection through the telecommunications network supplied by the user's access provider. The use of certain services available on the Website may be subject to specific conditions, which must be accepted before accessing those services.

AI Psychologist reserves the right to modify these conditions at any time. The most recent version will always be available on the Website.

5. User obligations and responsibilities

Users undertake to make appropriate use of the content and services that AI Psychologist offers through the Website and, by way of example but not limitation, not to use them to:

• Carry out unlawful or illegal activities, or activities contrary to good faith and public order.
• Spread content or propaganda of a racist or xenophobic nature, illegal pornography, content that glorifies terrorism or that violates human rights.
• Cause damage to the physical or logical systems of AI Psychologist, its suppliers or third parties; introduce or spread computer viruses or any other physical or logical systems capable of causing damage.
• Attempt to access and, where applicable, use other users' email accounts and modify or manipulate their messages.
• Impersonate another user, a public authority or any third party.
• Reproduce, copy, distribute, transform or modify the content, unless authorised by the owner of the corresponding rights or legally permitted.
• Collect data for advertising purposes or send advertising of any kind or commercial communications without prior request or consent.
• Use the Website to obtain information intended to provide professional psychology or mental health services without holding the corresponding professional qualification.

6. Disclaimer of warranties and liability

The content of the Website is provided for general information purposes only. The information provided does not constitute professional advice and should not be used as a substitute for the advice of a qualified professional.

AI Psychologist shall not be liable for the use that users may make of the information contained on the Website. In particular, AI Psychologist does not guarantee that:

• The services will be uninterrupted or error-free.
• Defects will be corrected.
• The Website or the server that makes it available is free of viruses or other harmful components.
• The information is accurate, complete or up to date at all times.
• The answers provided by the artificial intelligence are appropriate for each user's specific situation.

AI Psychologist shall not be liable for any damage of any kind that may arise from access to or use of the Website, from the impossibility of accessing or using it, or from the use of information from third parties.

7. Personal data protection

The processing of personal data provided through the Website is governed by the Privacy Policy and the Cookie Policy, in strict compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

For any question relating to the processing of personal data, users can contact the data controller at support@psicologoia.ai.

Users have the right to access, rectify and erase their data, to restrict or object to its processing and to request its portability, as well as to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).

8. Cookies and similar technologies

This Website uses its own and third-party cookies to improve the browsing experience, analyse web traffic and personalise content. For more information on the use of cookies, please see our Cookie Policy.

9. Links policy

The Website may link to content on third-party websites. Since AI Psychologist cannot always control the content that third parties publish on their websites, it accepts no liability for such content.

In any case, AI Psychologist will immediately remove any link to a website that infringes national or international law, morality or public order, and will inform the competent authorities.

10. Intellectual and industrial property

AI Psychologist, either directly or as assignee, holds all intellectual and industrial property rights to the Website and to the elements it contains (by way of example: images, sound, audio, video, software or text; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs needed for its operation, access and use, etc.).

The reproduction, distribution and public communication, including making available, of all or part of the content of this Website for commercial purposes, in any medium and by any technical means, without the authorisation of AI Psychologist, is expressly prohibited.

Users undertake to respect the intellectual and industrial property rights held by AI Psychologist. Access to the Website does not imply any waiver, transfer, licence or assignment, in whole or in part, of those rights, unless expressly stated otherwise.

11. Changes

AI Psychologist reserves the right to make, without prior notice, any changes it considers appropriate to the Website, and may change, delete or add both the content and services provided through it and the way in which they are presented or located on the Website.

12. Duration and termination

The provision of the Website service is, in principle, of indefinite duration. However, AI Psychologist may terminate or suspend the provision of the Website service at any time.

13. Minors

Access to and use of the Website by persons under 18 is the responsibility of their parents, guardians or legal representatives, who must supervise its use and make sure that the content is appropriate for the minor's age.

AI Psychologist recommends that the platform's services be used only by persons aged 18 or over. If AI Psychologist becomes aware that a user is under that age, it will cancel the account and erase the data in accordance with data protection regulations.

14. Applicable law and jurisdiction

Spanish law shall apply to the resolution of all disputes or questions relating to this Website or the activities carried out on it, and the parties expressly submit to it. The competent courts for resolving any dispute arising from or relating to its use shall be the courts and tribunals corresponding to the user's domicile in Spain.

15. Contact and notifications

For any communication between AI Psychologist and the user, and for sending information requested or authorised by the user, the channels available on the Website itself or the following details will be used:

• CEDIA Investigación y Desarrollo, S.L. (AI Psychologist)
• Address: Av. Aragón 30, 46021 Valencia, Spain
• Email: support@psicologoia.ai
• Website: https://sg.psychologistai.ai

Notifications made by any channel enabled for this purpose shall be considered valid and fully effective.

16. Severability

If any clause of this Legal Notice is declared null and void, the remaining clauses shall remain in force and shall be interpreted in accordance with the intention of the parties and the purpose of these conditions.

17. No waiver

The fact that AI Psychologist does not exercise or enforce any right or provision contained in this Legal Notice shall not constitute a waiver of it, unless expressly acknowledged and agreed in writing.

18. Acceptance of the Legal Notice

Accessing and using the Website implies full acceptance, without reservation, of this Legal Notice in the version published at the time of access. Users who do not agree with any of the conditions set out here must refrain from accessing and/or using the services of the Website.

During registration for the Services, users will be asked to expressly confirm that they have read and accepted this Legal Notice and the Terms of Use.

© CEDIA Investigación y Desarrollo, S.L.. All rights reserved.